Suresh and Arun are currently working in a leading multinational in Delhi. When faced with the same uncomfortable situation Suresh generally gets emotional and often ego comes in his way. This prevents him from accepting the challenge and often the easiest way out is to quit and seek a new job. This might be a temporary resolution for him but in the long run, he will run into uncomfortable situations again. If his present attitude persists, career development for Suresh will be very slow.
Arun, on the other hand, takes this uncomfortable situation as a challenge and invokes his best abilities to overcome the hindrance. He exercises his experience, skills and of course attitude to win. In both the above cases, the situation is the same however the way they react is different!
Do Uncomfortable Situations Build Strong Employees- What Do Industry Veterans Say?
Managing Directors and CEOs of esteemed organizations agree with one common point- the corporate world is not smooth sailing all the way. Yes, the uncomfortable situation does challenge you. It might be anything as simple as giving your first presentation to a client to leading a team in crisis. Whatever the situation, the outcome is always the same- you emerge stronger and wiser.
Uncomfortable situations are vital for the development of strong employees. They are the pillars of the organization and help you and the company to grow.
The corporate world is one of the most exciting places for you to evolve not only as a professional but also as a human being. It teaches you vital lessons and helps you to bring out the finer qualities of your personality. However, when it comes to uncomfortable situations in the workplace most employees do not react in the same way.
Leave Your Ego Outside the Door
In the above example of Suresh and Arun, Suresh allows his emotions to come in the way. Employees should never take professional challenges personally as it has been proven that uncomfortable situations build strong employees. There are several instances where employees confront difficult and angry customers who often are abusive in nature when they do not get the service or product standards they expect.
If Suresh handles this situation of a difficult customer he will get emotional and might have to escalate the issue to his seniors. However, Arun with a practical and positive mindset will believe that the difficult customer is not angry with him but he is angry with the organization as a whole. He will not take the customer personally. He will address the issue in such a way that a win-win situation is created for the organization and the customer.
Right Attitude and Approach
The right approach is needed and this should be exercised by everyone in the organization. Corporate coaches and mentors are not being hired by companies to train their employees so that they build intrinsic qualities to manage uncomfortable situations better.
Uncomfortable situations build strong employees and if you are a job seeker you should welcome them and not see them as a hindrance to your career growth. Most esteemed organizations have workshops to help employees understand the ways via which they can tackle uncomfortable situations better. These workshops help them to build the approach and attitude needed for resolving conflict and developing a healthy perspective towards challenges and long-term career growth.